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Jewel Changi Airport B2B Tickets

Wholesale rates for Canopy Park attractions & Rain Vortex experience with instant confirmation

40m

Rain Vortex Waterfall

5

Stories High

280+

Shops & Dining

FREE

Rain Vortex Viewing

Jewel Changi Airport is Singapore's architectural masterpiece combining the world's tallest indoor waterfall with a nature-themed entertainment and retail complex. For travel agents, it's the perfect addition for clients with Changi layovers or as a unique Singapore attraction beyond typical tourist circuits.

The 40-meter Rain Vortex waterfall anchors a 5-story complex featuring Forest Valley gardens with over 900 trees, Canopy Park rooftop attractions, 280+ retail and F&B outlets, and nightly light shows. The glass dome structure designed by Moshe Safdie has won multiple architectural awards and becomes an Instagrammable highlight for every Singapore itinerary.

Here's the value proposition for your clients: free Rain Vortex viewing and Forest Valley access (perfect for budget-conscious travelers), premium Canopy Park attractions for families and adventure seekers, excellent shopping and dining options, and strategic location for layover passengers. Whether clients have 2 hours or a full day, Jewel offers scalable experiences from window shopping to full attraction packages.

Available Ticket Options

Ticket Type What's Included Recommended For
Rain Vortex & Forest Valley
FREE Entry
  • Access to all viewing levels
  • Rain Vortex waterfall (continuous flow 10am-10pm)
  • Forest Valley gardens (2,000+ trees & plants)
  • Shiseido Forest Valley walking trails
  • Light & Sound Shows (7:30-10:30pm, every hour)
Budget travelers, layover passengers, photography, casual visits
Canopy Park Basic Access
  • Entry to Canopy Park Level 5
  • Canopy Bridge (glass-bottomed walkway)
  • Foggy Bowls (mist sculptures)
  • Petal Garden & Topiary Walk
  • Discovery Slides (not attractions below)
Families with young kids, seniors, photo enthusiasts
Canopy Park Attractions Pass
Most Popular
  • All Basic Access inclusions above
  • Hedge Maze (500m hedge labyrinth)
  • Mirror Maze (interactive maze)
  • Bouncing Net (trampoline net 8m high)
  • Save 20% vs individual tickets
Families, active travelers, kids 6-12, groups
Sky Nets Experience
  • Manulife Sky Nets - Walking (nets suspended 25m high)
  • Manulife Sky Nets - Bouncing (suspended trampoline)
  • Must be booked with Canopy Park ticket
  • Timed entry slots (1-hour sessions)
  • Height/weight restrictions apply
Thrill seekers, teens, active families, unique experiences
Ultimate Combo Pass
  • All Canopy Park attractions
  • Hedge & Mirror Mazes
  • Bouncing Net
  • Sky Nets Walking & Bouncing
  • Best value (save up to 25%)
Full-day visitors, attraction enthusiasts, premium packages
Guided Tours
  • Architecture & design tour (45 min)
  • Gardens & sustainability tour (60 min)
  • Professional English-speaking guide
  • Behind-the-scenes access (selected tours)
  • Minimum 10 pax required
Corporate groups, educational tours, architecture fans
Savings Tip: Ultimate Combo Pass saves 25% vs individual attraction tickets. Perfect for families or clients with 3+ hours available. Sky Nets experiences are unique globally - excellent upsell opportunity.

Operating Hours

Jewel Complex 24/7 (open all day)
Retail & Dining 10:00 AM - 10:00 PM
Rain Vortex Operation 10:00 AM - 10:00 PM (Daily)
Light & Sound Shows 7:30pm, 8:30pm, 9:30pm, 10:30pm
Canopy Park 10:00 AM - 10:00 PM (Last entry 9pm)
Note: Individual restaurants/shops may have varying hours. Canopy Park attractions may close earlier for maintenance.

Best Times to Visit

  • Least Crowded
    Weekday mornings (10am-12pm), late evenings after 9pm, avoid school holidays
  • Best Experience
    Evening visits (6-9pm) to enjoy light shows, cooler temperatures, and illuminated waterfall
  • Moderate Crowds
    Weekday afternoons (2-5pm), weekend mornings
  • Very Crowded
    Weekend afternoons, public holidays, school holidays (June, Dec), pre-light show times (7-7:30pm)

Attractions Breakdown

Rain Vortex & Forest Valley

World's tallest indoor waterfall surrounded by lush indoor forest garden with 2,000+ trees and plants.

  • Height: 40 meters (7-story drop)
  • Water Flow: 10,000 gallons per minute
  • Light Shows: Nightly at 7:30, 8:30, 9:30, 10:30pm
  • Forest Valley: 22,000 sqm indoor garden
  • Walking Trails: Multiple levels for different perspectives
  • Cost: FREE to view and explore
Best Views: Basement level (B2) for waterfall base, Level 1 for midpoint view, Level 5 Canopy Park for aerial perspective. Evening light shows add music and colored lighting.

Canopy Park (Level 5)

14,000 sqm rooftop attraction park with gardens, mazes, and unique net experiences.

  • Hedge Maze: 500m walking path, 1.8m tall hedges
  • Mirror Maze: Interactive reflection maze with over 100 mirrors
  • Bouncing Net: 250 sqm trampoline net 8m above ground
  • Sky Nets: Suspended walking/bouncing nets at 25m height
  • Canopy Bridge: Glass-bottomed walkway over gardens
  • Petal Garden & Topiary Walk: Photo-worthy landscapes
Requirements: Bouncing Net and Sky Nets require closed-toe shoes, no loose items, height/weight restrictions (check before booking). Not suitable for those with heart conditions or mobility issues.

Shopping & Dining

280+ retail and F&B outlets spanning luxury brands to local favorites.

  • Fashion & accessories (international & local brands)
  • Electronics, books, toys
  • Duty-free for departing passengers
  • Restaurants (fine dining to food court)
  • Cafes, dessert shops, bars
  • Singapore souvenirs and gifts

Hours: Most outlets 10am-10pm daily

Accessibility & Services

World-class facilities designed for comfort and convenience.

  • Wheelchair accessible throughout
  • Elevators to all levels
  • Nursing rooms (multiple locations)
  • Baby care facilities
  • Luggage storage (at terminals)
  • Free WiFi throughout complex
  • Prayer rooms
  • Currency exchange, ATMs

Strollers: Complimentary rentals available

Architecture & Design

Moshe Safdie masterpiece blending nature, technology, and sustainability.

  • Glass & steel dome roof structure
  • Rainwater harvesting system
  • Energy-efficient cooling design
  • Natural light optimization
  • Award-winning sustainable features
  • Instagram-worthy from every angle

Awards: Multiple architecture & design accolades

Why Book Jewel Changi Through DMC Quote

Wholesale Pricing

Access net B2B rates on Canopy Park attractions with better margins than retail prices.

Instant E-Tickets

Immediate confirmation with QR code tickets. Perfect for last-minute layover bookings.

Layover Solutions

Ideal for transit passengers with long layovers. Easily accessible from all Changi terminals.

Package Bundles

Combine with other Singapore attractions for comprehensive city tour packages.

Practical Information for Travel Agents

Location & Access

Address: 78 Airport Boulevard, Jewel Changi Airport, Singapore 819666

From Airport Terminals:

  • Terminal 1: Direct link via Level 2/3 linkways (2-min walk)
  • Terminal 2: Via link bridge at Level 2 (5-min walk)
  • Terminal 3: Via link bridge at Level 2 (5-min walk)
  • Terminal 4: Take free shuttle bus to T2/T3, then walk

For Non-Flyers (Public Entrance):

  • By MRT: Changi Airport Station (CG2) - Direct access
  • By Car: Parking available (BASEMENT 2B), 3,000+ lots
  • By Taxi/Grab: Drop-off at Jewel Arrival Drive
Transit Tip: Transit passengers staying airside can access Jewel and return to their departure gate without clearing immigration. Perfect for long layovers!

What to Bring

  • E-ticket/Voucher - For Canopy Park entry (if booked)
  • Closed-toe shoes - Required for Bouncing Net & Sky Nets
  • Camera/smartphone - Extremely photogenic location
  • Light jacket - Air-conditioned environment
  • Credit card - For shopping and dining
  • Socks - Required for Bouncing Net attractions

Important Notes

  • Rain Vortex viewing is FREE (no ticket required)
  • Canopy Park requires timed entry tickets
  • Bouncing Net/Sky Nets: Remove jewelry, empty pockets
  • Height restrictions: Min 110cm for most attractions
  • Weight limit: Max 100kg for bouncing nets
  • Lockers available for bag storage
  • Outside food not permitted in Canopy Park

Dining Highlights

Featured F&B outlets across multiple levels:

  • A&W: Singapore's first A&W restaurant
  • Shake Shack: American burger chain
  • Tiger Street Lab: Tiger Beer restaurant
  • Burger & Lobster: Signature dishes
  • Din Tai Fung: Famous xiaolongbao
  • Chang Cheng: Traditional Chinese cuisine
  • Food Court Options: Multiple choices with local & international fare

Shopping Categories

  • Fashion & Apparel (Nike, Uniqlo, Sephora, etc.)
  • Luxury brands (selected outlets)
  • Electronics (Apple Store, Samsung, etc.)
  • Books & Lifestyle (Kinokuniya)
  • Toys & Gifts (Pokémon Center, LEGO, etc.)
  • Singapore Souvenirs (multiple specialty shops)
  • Duty-Free (for departing passengers)
  • Beauty & Personal Care

Frequently Asked Questions

Yes, Jewel is completely open to everyone - not just airport passengers. Visitors can enter from Terminals 1, 2, and 3 via linkways, or through the dedicated public entrance with nearby parking facilities. The Rain Vortex and Forest Valley are FREE to view for all visitors. Only Canopy Park attractions require paid tickets. It's a popular destination for locals and tourists alike.

Canopy Park Basic Access includes entry to Level 5 attractions: Canopy Bridge (glass-bottomed walkway), Foggy Bowls, Petal Garden, Topiary Walk, and Discovery Slides. Hedge Maze, Mirror Maze, Bouncing Net, Manulife Sky Nets (Walking & Bouncing) require separate attraction-specific tickets or combo passes. The Ultimate Combo Pass includes ALL attractions with savings up to 25% versus individual tickets.

The Rain Vortex Light & Sound Show runs daily at 7:30pm, 8:30pm, 9:30pm, and 10:30pm. Each show lasts 10-15 minutes. The waterfall itself flows continuously from 10am to 10pm daily. Light shows are completely FREE to watch from any level of Jewel - best viewing from Basement 2 (waterfall base), Level 1 (midpoint), or Level 5 Canopy Park (aerial view). Shows feature choreographed lighting, music, and projections.

Recommendations vary by interest: Casual visits (Rain Vortex viewing, light shopping, dining): 1-2 hours. With Canopy Park Basic attractions: 2-3 hours. Full Canopy Park experience including Sky Nets and mazes: 3-4 hours. Shopping and dining focus: 2-3 hours. For transit passengers with layovers, we recommend minimum 5 hours between flights to comfortably enjoy Canopy Park attractions and return to gates with buffer time.

Yes, Jewel is perfect for layovers! It's connected to all terminals within the secure transit area, meaning transit passengers don't need to clear immigration. For layovers of 5+ hours, clients can comfortably enjoy Canopy Park attractions, dining, shopping, and return to their departure gate. Recommend booking Canopy Park tickets in advance to maximize limited time. Baggage storage facilities available at various terminals if needed for hands-free exploration.

No dress code for general Jewel access and Rain Vortex viewing. However, Canopy Park's active attractions (Bouncing Net, Sky Nets) require closed-toe shoes and prohibit loose items (jewelry, watches, phones in pockets). Socks are mandatory for bouncing attractions. Large bags can be stored in lockers available at Canopy Park entrance. Standard airport security applies if entering from airside terminals - liquids/prohibited items follow aviation rules.

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