Singapore's travel industry is one of the most regulated yet lucrative markets in Southeast Asia. Before diving into the licensing process, it's crucial to understand the market dynamics and opportunities available.
Singapore's travel agency market size in 2024, with projected 8.5% annual growth through 2027
Singapore serves as a major hub for both inbound and outbound travel in Asia. The market recovered strongly post-pandemic, with business travel rebounding to 85% of pre-2019 levels and leisure travel exceeding previous peaks. The Singapore Tourism Board (STB) reported over 2,800 licensed travel agents operating in 2024, ranging from large OTAs to boutique agencies.
What makes Singapore particularly attractive for travel entrepreneurs is the high purchasing power of residents (median household income of SGD 10,099 monthly) and the country's position as a regional business hub. However, this also means higher operating costs and stricter regulatory oversight compared to neighboring countries.
The most successful new agencies in Singapore tend to be those that identify a clear niche before launching. General agencies face intense competition from established players and OTAs. Consider focusing on underserved markets like sustainable travel, senior travel, or specific destination expertise (Japan, Korea, Europe) where you can build genuine expertise and command premium margins.
Operating a travel agency in Singapore without proper licensing is illegal and can result in fines up to SGD 10,000 and/or imprisonment. Understanding the regulatory framework is your first critical step.
The Travel Agents Act and Travel Agents Regulations govern all travel agency operations in Singapore. The STB issues two types of licenses:
This is the standard license required for most travel agencies. It allows you to:
Minimum Requirements for Class 1:
This restricted license is for businesses that only sell inbound tour packages to Singapore. It's rarely used and has limited applicability for most new agencies.
The STB conducts regular audits and has strict enforcement. In 2023, 14 travel agencies had their licenses suspended or revoked for non-compliance. Common violations include operating without adequate capital, failure to maintain insurance, and not having a Key Executive actively managing operations. Ensure you maintain compliance continuously, not just during the application process.
Before applying for an STB license, you must register your business entity with the Accounting and Corporate Regulatory Authority (ACRA). You have three main options:
| Business Structure | Capital Requirement | Pros | Cons |
|---|---|---|---|
| Sole Proprietorship | SGD 30,000 | Simplest structure, lowest cost, full control | Unlimited personal liability, harder to raise funds |
| Partnership | SGD 30,000 | Shared responsibility, pooled resources | Joint liability, potential partner disputes |
| Private Limited (Pte Ltd) | SGD 100,000 | Limited liability, easier funding, professional image | Higher costs, more compliance requirements |
Most serious travel agencies opt for Pte Ltd structure despite the higher capital requirement. It provides limited liability protection, is more attractive to corporate clients, and makes it easier to bring in investors or partners later. The paid-up capital must be genuine and verifiable – STB will request bank statements and financial proof.
The National Association of Travel Agents Singapore (NATAS) is the industry trade association. While membership is not mandatory, it provides significant benefits:
NATAS Membership Costs (2025):
NATAS membership pays for itself if you participate in their travel fairs. A single booth at the NATAS Fair costs around SGD 8,000-12,000 but can generate 50-200 qualified leads in one weekend. Many new agencies report closing SGD 100,000-300,000 in bookings from their first fair participation. The NATAS seal also significantly increases consumer trust, especially important when you're a new, unknown brand.
If your annual taxable turnover exceeds SGD 1 million, GST registration with IRAS is mandatory. Most new agencies won't hit this threshold in their first year, but plan ahead. Voluntary GST registration can provide input tax claims on business expenses.
This is mandatory for STB licensing. The insurance must cover:
Expect to pay SGD 2,500-4,500 annually depending on your business size and claims history. Major insurers include AIG, Chubb, and AXA. Shop around – premiums can vary by 30-40% between providers.
The choice between sole proprietorship, partnership, and private limited company has significant implications for capital requirements, liability, and long-term growth.
Best for: Individual agents testing the market with lower capital availability
Advantages:
Disadvantages:
"I started as a sole proprietor in 2018 because I couldn't raise the SGD 100,000 for a Pte Ltd. After two years of profitable operations, I incorporated and converted to a company. Looking back, I should have found partners or investors earlier – the sole proprietorship limited my ability to bid for corporate contracts and made banking relationships more difficult."
— Rachel Tan, Director, Wanderlust Travel Pte LtdBest for: Two or more individuals pooling resources and expertise
Advantages:
Disadvantages:
If you choose a partnership, invest in proper legal documentation upfront. Your partnership agreement should clearly define profit sharing, decision-making authority, dispute resolution, exit mechanisms, and buy-out provisions. Many travel agency partnerships have collapsed over commission disputes and client "ownership" arguments. A clear agreement prevents these issues.
Best for: Serious entrepreneurs planning to scale and attract corporate clients
Advantages:
Disadvantages:
The SGD 100,000 paid-up capital for Pte Ltd must be real money in your company bank account. You cannot simply transfer money in and out – STB conducts checks. This capital serves as a financial buffer to protect consumers. However, this money remains yours as a company asset and can be used for business expenses. It's not a "fee" – it's your working capital.
Many new entrepreneurs raise this through personal savings (SGD 30-50K), family loans (SGD 30-40K), and bringing in an investor partner (SGD 30-50K) who receives equity in return. Banks rarely provide startup loans for the paid-up capital requirement.
Here's a practical decision framework based on real agent experiences:
Choose Sole Proprietorship if:
Choose Partnership if:
Choose Private Limited if:
Based on industry data, approximately 70% of new STB-licensed travel agencies are incorporated as Pte Ltd, 20% are sole proprietorships, and 10% are partnerships. The Pte Ltd structure, despite higher capital requirements, provides the credibility and protection most serious entrepreneurs need.
Getting your STB travel agent license involves multiple government agencies and typically takes 8-12 weeks from start to finish. Here's the exact process with realistic timelines.
Actions Required:
Tips: Use a corporate secretary service (SGD 600-1,200 annually) to handle compliance. They'll ensure all paperwork is correct and maintain your statutory registers. For first-time entrepreneurs, the peace of mind is worth the cost.
Actions Required:
Bank Options: DBS, OCBC, UOB are the major banks. Initial deposit requirements vary but expect minimum SGD 3,000-5,000 for account opening. Monthly fees range from SGD 15-60 depending on the package. Choose a bank with good online banking and payment gateway integration.
Required Documents:
Actions Required:
Office Options and Costs:
| Option | Monthly Cost | Pros | Cons |
|---|---|---|---|
| Serviced Office (CBD) | SGD 1,200-2,500 | Professional address, ready to use, receptionist | Higher cost, limited customization |
| Co-working Space (Dedicated) | SGD 800-1,500 | Flexible, networking opportunities, amenities | Shared environment, limited privacy |
| HDB Commercial Unit | SGD 1,800-3,500 | Lower cost than CBD, own space | Requires fit-out, less prestigious |
| Traditional Office (Suburban) | SGD 2,000-4,000 | Professional image, customizable | Higher setup costs, long-term commitment |
While the STB previously allowed home-based agencies in exceptional cases, the current practice requires a commercial address for new license applications. Once you're established with a track record, you may apply to change to a home-based operation, but don't count on this for your initial license. Budget for proper office space for at least the first 2-3 years.
Actions Required:
Insurance Providers:
Expected Cost: SGD 2,500-4,500 annually for minimum coverage
The insurance must cover professional negligence, errors and omissions in travel arrangements, and financial loss to customers. Make sure the policy specifically mentions it covers travel agency operations – general business insurance won't suffice.
Actions Required:
Required Documents Checklist:
Key Executive Requirements: Your Key Executive must have at least 2 years of relevant travel industry experience in the past 5 years. They must be employed full-time and physically present at your office. STB may conduct interviews or site visits to verify this.
Based on STB data, common reasons for license application rejection include:
Ensure everything is legitimate and verifiable. STB conducts thorough checks and will reject applications that appear to be "paper compliance" only.
Actions Required:
Benefits Received:
Actions Required:
Actions Required:
Note: Many new agencies initially work with wholesalers or consolidators instead of direct BSP access to avoid the large bank guarantee requirement. You can add BSP accreditation later once your business is established and cash flow positive.
Launch Activities:
Understanding the true cost of starting a travel agency prevents nasty surprises. Here's a comprehensive breakdown based on real agency startup experiences in Singapore.
| Item | Low Range | High Range | Notes |
|---|---|---|---|
| ACRA Registration | SGD 300 | SGD 1,500 | DIY vs using corporate secretary service |
| Paid-Up Capital | SGD 30,000 | SGD 100,000 | Sole prop vs Pte Ltd (remains your company asset) |
| STB License Application Fee | SGD 400 | SGD 400 | Non-refundable application fee |
| Office Renovation/Setup | SGD 3,000 | SGD 15,000 | Furniture, signage, IT setup |
| Office Deposit (3 months) | SGD 2,400 | SGD 12,000 | Based on monthly rent of SGD 800-4,000 |
| NATAS Entrance Fee | SGD 0 | SGD 2,140 | Optional but highly recommended |
| NATAS Security Deposit | SGD 0 | SGD 10,000 | Refundable if you join NATAS |
| Website Development | SGD 2,000 | SGD 10,000 | Template vs custom development |
| Booking System Setup | SGD 1,000 | SGD 8,000 | B2B portal access vs full GDS |
| Legal/Accounting Setup | SGD 1,500 | SGD 5,000 | Service agreements, T&Cs, incorporation docs |
| Initial Marketing Materials | SGD 500 | SGD 3,000 | Business cards, brochures, promotional items |
| Computers & Equipment | SGD 2,000 | SGD 6,000 | Laptops, printer, phone system |
| Software Licenses | SGD 500 | SGD 2,000 | Microsoft Office, accounting software, CRM |
| TOTAL ONE-TIME COSTS | SGD 43,600 | SGD 175,040 | Typical range: SGD 80,000-120,000 |
| Item | Low Range | High Range | Notes |
|---|---|---|---|
| Office Rent | SGD 800 | SGD 4,000 | Co-working vs traditional office |
| Utilities & Internet | SGD 150 | SGD 400 | Electricity, water, phone, fiber |
| Staff Salaries | SGD 0 | SGD 6,000 | Owner-operated vs hiring staff |
| Professional Indemnity Insurance | SGD 210 | SGD 375 | SGD 2,500-4,500 annually / 12 months |
| Corporate Secretary | SGD 50 | SGD 100 | SGD 600-1,200 annually / 12 months |
| Accounting Services | SGD 150 | SGD 400 | Bookkeeping and tax filing |
| GDS/Booking System Fees | SGD 200 | SGD 1,000 | B2B portal subscriptions or GDS fees |
| Website Hosting & Domain | SGD 50 | SGD 150 | Shared hosting vs managed WordPress |
| Digital Marketing | SGD 500 | SGD 3,000 | Google Ads, Facebook, Instagram, SEO |
| Bank Charges | SGD 30 | SGD 100 | Account maintenance, transaction fees |
| NATAS Annual Subscription | SGD 0 | SGD 36 | SGD 428 annually / 12 months (if member) |
| Miscellaneous | SGD 300 | SGD 800 | Stationery, pantry, transport, ad-hoc costs |
| TOTAL MONTHLY COSTS | SGD 2,440 | SGD 16,361 | Typical: SGD 4,000-7,000/month |
"We launched with exactly SGD 165,000 – the classic 'standard startup' budget. In hindsight, we should have raised more for the marketing budget. We burned through our 6-month buffer in 4 months because we underestimated customer acquisition costs. Fortunately, we started closing deals by month 5. My advice: budget for 12 months minimum, not 6. Travel is a trust business and trust takes time to build."
— Marcus Lim, Co-Founder, Urban Explorers Travel Pte LtdHaving a license is just the beginning. Building a sustainable, profitable travel business requires strategic planning, differentiation, and operational excellence.
The single biggest mistake new travel agencies make is trying to be everything to everyone. In Singapore's competitive market, specialization is your path to profitability. Here are proven niches with real market opportunities:
Case Study: Japan Specialist Agency
A boutique agency launched in 2021 focusing exclusively on customized Japan travel. Founder spoke fluent Japanese and had lived in Tokyo for 5 years. Strategy: Create incredibly detailed 40-page custom itineraries with insider experiences (private sake brewery tours, exclusive ryokan stays, chef-guided market tours).
Results after 3 years:
Key insight: "We charge SGD 250 for the custom itinerary planning. 80% of clients who pay for the planning book with us. The detailed planning demonstrates our expertise and justifies our higher prices."
Your supplier network determines your product quality and margins. Here's how to build strong partnerships:
1. Destination Management Companies (DMCs)
DMCs are your ground operators who handle hotels, transfers, tours, and guides in destination. For a Singapore-based agency, you'll work with DMCs in your target countries.
How to find quality DMCs:
Negotiating commission rates: Standard DMC commissions range from 8-15%. As a new agency with no track record, expect 8-10% initially. Once you're sending regular business (10+ bookings/year), renegotiate to 12-15%. Volume rebates kick in around 50+ bookings annually.
2. B2B Travel Portals
These platforms give you access to thousands of hotels, tours, and activities with instant booking capability. Essential for new agencies without credit relationships.
Top B2B portals for Singapore agencies:
Portal costs: Most require SGD 500-2,000 setup fee plus annual subscription SGD 1,200-3,600. Commissions are pre-included in net rates (typically 10-12%).
3. Airlines and GDS
For airline tickets, you have two options:
Most new agencies start with consolidators and apply for IATA BSP once they're doing 100+ monthly tickets.
New agencies typically pay suppliers upfront or upon booking confirmation. This ties up significant cash flow. After 6-12 months of consistent business with a supplier, request credit terms:
Credit terms dramatically improve cash flow. A SGD 10,000 booking with Net 30 terms means you collect from the client upfront but pay the supplier 30+ days later, giving you free working capital.
The right technology stack can make or break your agency's efficiency and profitability. Here's what you actually need versus nice-to-haves.
For New Agencies (Year 1-2):
For Growing Agencies (Year 2-3+):
Your website is often your first impression. Investment here pays dividends.
Budget option (SGD 2,000-4,000): WordPress with travel theme (Traveler, TravelTour) + basic customization. DIY or hire freelancer. Good enough for year 1.
Professional option (SGD 8,000-15,000): Custom WordPress development with booking integration, payment gateway, blog, SEO optimization. Recommended if you're serious about online lead generation.
Premium option (SGD 20,000-40,000): Fully custom development with advanced booking engine, user accounts, mobile app. Only needed if online booking is your primary channel.
Essential website features:
You need to accept customer payments securely and efficiently.
Payment gateway options for Singapore:
| Provider | Setup Cost | Transaction Fee | Best For |
|---|---|---|---|
| Stripe | SGD 0 | 3.4% + SGD 0.50 | Online payments, easy integration, fast setup |
| PayPal | SGD 0 | 3.4% + SGD 0.50 | International clients, buyer protection |
| 2C2P | SGD 500 | 2.5% - 3.0% | Lower fees for high volume, SEA region |
| eNETS | SGD 300 | SGD 0.50 per txn | Singapore bank transfers, lower fees |
| Bank Merchant Account | SGD 500-1,000 | 1.5% - 2.8% | Established businesses, best rates |
Most new agencies start with Stripe or PayPal for immediate online payment capability, then add bank merchant account once monthly processing exceeds SGD 50,000 to reduce transaction fees.
If you store or process credit card information, you must comply with PCI-DSS (Payment Card Industry Data Security Standard). This is complex and expensive. Instead, use payment gateways that handle PCI compliance for you (Stripe, PayPal, 2C2P). Never store raw credit card numbers in your system or email – this violates PCI-DSS and exposes you to massive liability.
The harsh reality: most travel agencies fail not because of poor service, but because they can't acquire customers profitably. Here's what actually works in Singapore's competitive market.
Cost: Low | Time to Results: 6-12 months | Avg Customer Acquisition Cost: SGD 50-150
Referrals are the lifeblood of successful travel agencies. A referred client has 3-5x higher lifetime value than a cold lead.
Systematic referral generation:
"Our referral rate hit 58% in year 3. The secret? We created a WhatsApp community called 'Wanderlust Circle' where past clients share trip photos, ask travel questions, and get first dibs on special offers. New people join through client invites. It's now our primary source of new bookings. Zero advertising cost."
— Jennifer Koh, Founder, Wanderlust JourneysCost: Medium | Time to Results: 6-18 months | Avg Customer Acquisition Cost: SGD 100-250
Publishing helpful travel content builds authority, trust, and Google rankings. The key is consistency and quality.
Content strategy for travel agencies:
SEO tactics that work:
Expected timeline: Month 1-3: No traffic. Month 4-6: 100-300 visitors/month. Month 7-12: 500-1,500 visitors/month. Month 13-18: 2,000-5,000 visitors/month. Typically see first conversions around month 6.
Cost: Medium-High | Time to Results: 3-6 months | Avg Customer Acquisition Cost: SGD 200-400
Social media is essential but difficult to convert directly. Use it for brand awareness and community building, not direct sales.
What to post:
Organic vs Paid: Organic reach on Facebook is 2-5% of followers. If you have 1,000 followers, only 20-50 see your posts organically. Paid ads are essential for growth. Budget SGD 500-1,500/month for Facebook/Instagram ads.
Cost: High (SGD 8,000-12,000 per fair) | Time to Results: Immediate | Avg Customer Acquisition Cost: SGD 150-300
NATAS holds 2-3 major travel fairs annually, attracting 100,000+ visitors. A well-run booth can generate 50-200 qualified leads in one weekend.
Fair ROI breakdown (typical booth):
Success tactics:
Cost: High | Time to Results: Immediate | Avg Customer Acquisition Cost: SGD 300-600
Google Ads can drive immediate traffic but is expensive and competitive for travel keywords.
Average Google Ads costs (Singapore, 2025):
Realistic conversion math:
Google Ads works best for high-value niches (luxury, honeymoon, multi-country tours) where average booking values exceed SGD 8,000. For budget tours, the math doesn't work.
Many new agencies fail because they underfund marketing. You cannot build a profitable travel business with SGD 500/month in marketing. Realistic first-year marketing budgets:
Plan to spend 20-30% of projected first-year revenue on marketing. If your goal is SGD 500K revenue in year 1, budget SGD 100K-150K for marketing.
Learning from those who've successfully built travel agencies in Singapore can save you years of trial and error. Here are real stories and hard-won lessons.
Background: Sarah Chen, 38, worked in finance for 12 years before launching her luxury travel agency in 2019. Initial capital: SGD 180,000 (personal savings + parents' loan).
The Journey: "I specialized in high-end European travel because I'd lived in Paris for 3 years and had deep connections with luxury DMCs and boutique hotels. My first year was brutal - only 8 bookings, SGD 127,000 in sales, lost SGD 40,000. I nearly quit."
The Turning Point: "I joined Virtuoso luxury travel network in year 2 (SGD 5,000 annual fee). Suddenly I had access to exclusive rates, complimentary upgrades, and luxury client amenities. My value proposition became crystal clear: same hotels as online, but with perks worth SGD 500-2,000 per booking - VIP check-in, room upgrades, free breakfast, spa credits."
Results: Year 2: 24 bookings, SGD 385,000 revenue. Year 3: 47 bookings, SGD 782,000 revenue. Year 4: 68 bookings, SGD 1.2M revenue, finally profitable. Year 5: 89 bookings, SGD 1.8M revenue, 18% net margin, hired first employee.
Key Lesson: "Luxury clients don't care about price, they care about value and experience. The Virtuoso amenities let me charge 18-22% margins instead of competing on price at 8-10%. My average booking is SGD 21,000. I do 80-90 bookings a year. That's a solid, profitable business with just me and one assistant."
— Sarah Chen, Founder, Refined Journeys Pte LtdBackground: James Tan and partner Michelle Ng, both former corporate travel consultants at a major TMC, launched their own corporate-focused agency in 2020 (worst timing ever - pandemic hit 3 months later).
The Challenge: "We launched in January 2020 with 3 corporate clients lined up. March 2020, pandemic hit, all travel stopped. We had zero revenue for 9 months. Burned through SGD 65,000. Considered shutting down."
The Pivot: "Instead of closing, we used the downtime to build relationships. We offered free travel policy consulting to SMEs preparing for eventual travel resumption. We helped 40+ companies restructure their travel policies, implement new booking tools, negotiate corporate rates. We didn't charge a cent. When travel resumed in late 2021, 18 of those companies became paying clients."
Results: 2022: SGD 680,000 in managed travel spend across 18 corporate clients. 2023: SGD 1.4M across 31 clients. 2024: SGD 2.8M across 47 clients. Margins are thin (8-10%) but recurring and predictable. We now have 3 full-time staff handling 24/7 operations.
Key Lesson: "Corporate travel is relationship business, not transaction business. We compete on service, not price. We answer calls at 2am when someone misses a flight in Frankfurt. We proactively rebook when schedules change. We save finance teams hours on reconciliation with automated reporting. Companies stay with us because switching is painful, and we make their lives easier."
— James Tan & Michelle Ng, Co-Founders, TravelWise Corporate SolutionsThe Problem: Clients compare your prices with Booking.com, Agoda, Expedia and expect you to match or beat them.
The Solution:
The Problem: Clients pay in installments but suppliers require payment upfront or before travel, creating cash flow gaps.
The Solution:
The Problem: Weather delays, hotel issues, missed connections - travel problems happen and clients blame you even when it's beyond your control.
The Solution:
The Problem: Travel industry has high turnover. You invest in training staff who then leave for competitors or higher pay.
The Solution:
The Problem: STB conducts regular audits. Common violations lead to fines or license suspension.
The Solution:
Starting a travel agency in Singapore is challenging but incredibly rewarding for those willing to do the work. Remember: success comes from specialization, exceptional service, and playing the long game.
If you're serious about launching your travel business and need B2B booking systems, supplier connections, or technology infrastructure to get started, we're here to help.
Get Started TodayRealistically, you need SGD 65,000-180,000 depending on your business structure. This includes paid-up capital (SGD 30,000-100,000), setup costs (SGD 15,000-35,000), and 6-12 months operating buffer (SGD 20,000-60,000). Don't underestimate the operating buffer - most new agencies take 6-12 months to become cash flow positive.
For initial STB license applications, you typically need a commercial office address. Home-based operations may be allowed after you're established with a proven track record, but don't count on this for your initial license. Budget for commercial office space for at least the first 2-3 years.
The entire process from business registration to STB license approval typically takes 8-12 weeks, assuming all documentation is complete and correct. ACRA registration: 1-3 days. Bank account and capital: 1-2 weeks. Office setup: 2-4 weeks. STB application processing: 4-6 weeks. Plan for 3 months total from start to licensed operations.
NATAS membership is not legally required but highly recommended. The consumer trust from the NATAS seal, access to travel fairs (major client acquisition channel), and industry support resources typically justify the SGD 2,140 entrance fee and SGD 428 annual subscription. The SGD 10,000 security deposit is refundable.
Typical margins vary by segment: Budget/OTA-style bookings: 5-8%, Standard tour packages: 10-15%, Customized itineraries: 15-20%, Luxury travel: 18-25%, Corporate travel management: 8-12% but high volume. Your net profit margin (after all expenses) in years 1-2 will likely be 0-5%. Established agencies typically achieve 10-18% net margins.
Technically yes for sole proprietorship, but practically very difficult. STB requires a Key Executive actively managing the business during normal business hours. If you're the Key Executive, you need to be available full-time. Additionally, building client relationships and handling bookings requires significant time - part-time efforts typically fail. Plan to go full-time or have a full-time partner/employee as the Key Executive.
If your company cannot maintain the required paid-up capital (SGD 100,000 for Pte Ltd, SGD 30,000 for sole prop), you must immediately notify STB. Your license will be suspended or revoked. For Pte Ltd, the paid-up capital is company money and can be used for business expenses - it doesn't need to sit untouched in your bank account. It's about maintaining company solvency, not a locked deposit.
Don't compete with them on their terms (commoditized products, low prices, high volume). Instead: 1) Specialize in complex or high-touch travel they can't serve well, 2) Offer personalized service and custom itineraries, 3) Target customers who value expertise over price, 4) Provide value-added services like 24/7 support and problem resolution, 5) Build relationships and earn referrals - OTAs are transactional, you're relational.
Becoming a licensed travel agent in Singapore requires significant capital, patience, and dedication. But for those passionate about travel and committed to building a real business, the rewards - both financial and personal - can be substantial.
The Singapore travel market is mature and competitive, but there's always room for agencies that deliver exceptional value in specialized niches. Focus on finding your unique positioning, building genuine expertise, and providing service that justifies your margins.
Start with thorough preparation - ensure you have adequate capital, understand the regulations fully, and have a clear business plan. Your first 2-3 years will test your resolve, but those who persist with the right strategy typically build sustainable, profitable businesses.
The travel industry is cyclical and occasionally faces disruptions (health crises, economic downturns, geopolitical events). Build your business with financial resilience in mind - maintain cash reserves, diversify your revenue sources, and never overextend on fixed costs.
Most importantly, remember why you're doing this. If you're just chasing money, there are easier businesses. But if you genuinely love helping people discover the world and creating memorable experiences, that passion will carry you through the inevitable challenges and ultimately define your success.
Good luck on your journey to becoming a licensed travel agent in Singapore!