Access wholesale rates on Mecca and Medina hotels, group Umrah packages, visa coordination, and ground transportation. Built for travel agents who serve pilgrims with professional-grade booking tools.
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If you've been running a travel agency that caters to Muslim travelers, you know Umrah is different from your typical holiday booking. The hotels are unique - priced by proximity to the Haram, not star rating. The demand swings wildly with Islamic calendar events. And your clients aren't just tourists; they're pilgrims on a spiritual journey with specific expectations.
A B2B Umrah travel portal is built specifically for this market. It's a wholesale booking platform that gives travel agents access to Mecca and Medina hotels at trade rates, handles the complexity of group movements, coordinates with licensed Saudi operators for visa processing, and manages ground transportation in the holy cities. Unlike generic hotel booking sites, an Umrah portal understands that a 3-star hotel 100 meters from Masjid al-Haram is worth more than a 5-star property 2 kilometers away.
The economics are straightforward. Retail Umrah packages sold by consumer-facing operators include 25-40% markup for marketing, customer acquisition, and profit. When you book through a B2B portal, you're buying at net rates - typically 15-35% below those retail prices. That margin becomes your profit. A family Umrah package that retails for $4,000 might cost you $2,800 wholesale. You sell at $3,500, pocket $700, and your clients still save $500 compared to booking direct.
The agents making the best use of our Umrah portal fall into several categories. Understanding which one you fit helps you maximize the platform:
Mecca hotel pricing defies normal hospitality logic. A 4-star hotel with a direct Haram view commands higher rates than a 5-star property a kilometer away. Location - specifically, walking distance and visibility to Masjid al-Haram - is everything. Our portal categorizes Mecca hotels by what actually matters to pilgrims: proximity, Haram view availability, and elevator access to the Haram levels.
These are the crown jewels. Properties with direct access or views of Masjid al-Haram. Some have private entrances to the Haram expansion areas. During Ramadan, a night here can run $800-1,500 or more. Off-peak, you might find rates around $200-400. The wholesale advantage is significant - we've seen agents make 25-30% margin on these premium bookings.
This is where most pilgrims stay. Hotels in this range offer the sweet spot of accessibility and value. A healthy person can walk to the Haram in 5-10 minutes. Properties here typically run $80-250 per night depending on season. The inventory is deeper, so last-minute bookings are more feasible. Many agents find this tier delivers the best profit margins because wholesale discounts are often highest here.
For budget-conscious groups or longer stays, hotels beyond walking distance offer significant savings. Most provide shuttle services to the Haram. Rates can drop to $40-80 per night off-peak. These properties work well for value packages where you're competing on price. The trade-off is convenience, which you should communicate clearly to clients.
The Jabal Omar development and other mega-projects are continuously adding new hotel inventory. Our portal updates regularly with new properties. If you're quoting for dates 6+ months out, check back closer to travel for potentially new options.
Medina is generally more affordable than Mecca, but the same proximity rules apply. Hotels near Masjid an-Nabawi (the Prophet's Mosque) command premiums. The area around the mosque is well-developed with clear sight lines, so even properties 200-300 meters away often have views of the green dome.
One thing I've noticed: Medina hotel quality tends to be more consistent than Mecca. There's less variation between what photos show and what you actually get. The city is smaller, developments are more recent, and competition keeps standards higher. That makes it easier to book with confidence.
Here's what you need to know when building packages:
| Factor | Mecca | Medina |
|---|---|---|
| Average Rate (Off-Peak) | $80-200/night | $60-150/night |
| Average Rate (Ramadan) | $250-800/night | $150-400/night |
| Availability | Tight, book early | Generally easier |
| Last-Minute Options | Limited and expensive | More flexibility |
| Quality Consistency | Variable | More consistent |
| Typical Stay Duration | 5-7 nights | 3-4 nights |
Most agents structure their Umrah offerings in three tiers. This isn't just marketing - it reflects genuine differences in pilgrim expectations and budgets. Someone on their first Umrah might want premium service. A family doing their fourth trip might prioritize value. Here's how the tiers typically break down:
Typical Wholesale: $1,200-1,800
Typical Wholesale: $2,000-3,000
Typical Wholesale: $4,000-7,000
Our portal lets you build custom packages rather than booking pre-set combinations. This flexibility is crucial because pilgrim needs vary. Some want maximum Mecca time with minimal Medina. Others want to add Jeddah for shopping. Some groups have elderly members who need wheelchair services and closer hotels regardless of budget.
The package builder works like this: select hotels for each city, add transfers, include optional ziyarat tours, and the system calculates total cost. You can then save configurations for repeat use - handy when a mosque group comes back each year wanting the same itinerary.
Group travel is the backbone of Umrah business. Unlike regular tourism where couples and families dominate, Umrah tends to move in groups - mosque communities, extended families, professional associations, even corporate delegations. Our portal is built for this reality.
Groups of 20+ pax typically qualify for additional 5-8% discount beyond standard wholesale rates. Groups of 50+ can see 8-12% additional savings. These volume tiers stack - the more you book, the better it gets.
For large groups booking 3+ months ahead, we can pre-block room allocations. This guarantees your inventory even during peak season. Release dates are flexible with advance notice.
Group bookings don't require full payment upfront. Standard terms: 30% deposit to confirm, balance 30 days before travel. Established agents can negotiate even more favorable terms.
Groups of 40+ get a dedicated operations coordinator. They handle rooming lists, special requests, dietary needs, wheelchair requirements, and any changes. One point of contact simplifies everything.
One of the trickier aspects of Umrah groups is rooming assignments. Families want to stay together. Single travelers need compatible roommates. Elderly members need rooms near elevators. Our portal includes a rooming list tool that lets you:
When booking 100+ pilgrims, consider splitting across two adjacent hotels rather than cramming everyone into one property. This provides flexibility if one hotel has issues, and often improves room availability. Our team can advise on which hotel combinations work well together.
This is where Umrah gets tricky for agents new to the market. Unlike normal tourist visas, Umrah visas can only be issued through Saudi-licensed operators called Mutawwifs. Each source country has designated operators authorized to handle visas for pilgrims from that nationality. You can't just apply online or walk into an embassy.
Our role is coordination. We maintain relationships with licensed operators across key markets - India, Pakistan, Bangladesh, Malaysia, Indonesia, Singapore, UK, and others. When you book through our portal, we facilitate the visa process by connecting your booking with the appropriate licensed operator for your pilgrims' nationalities.
You provide passport copies, photos, and personal details through our portal. We have specific requirements by nationality - some countries need additional documentation.
We forward documentation to the licensed operator for the relevant nationality. They submit to Saudi authorities through official channels.
Processing typically takes 3-7 working days. Peak seasons (pre-Ramadan) can extend to 10-14 days. Visas are electronic and linked to passport numbers.
Once approved, you receive visa confirmation. Pilgrims present passport and confirmation at Saudi immigration. No physical visa stamp needed for most nationalities.
Important: Umrah visas are tied to bookings with licensed operators. If you cancel the hotel booking, the visa may become invalid. Always coordinate cancellations carefully and check visa implications before making changes.
Requirements vary significantly. Here's a general overview:
| Nationality | Key Requirements | Processing Time |
|---|---|---|
| India | Passport, photos, vaccination certificate | 5-7 days |
| Pakistan | Passport, photos, CNIC copy | 5-7 days |
| Bangladesh | Passport, photos, NID copy | 5-7 days |
| Malaysia | Passport, photos (women: mahram details) | 3-5 days |
| Indonesia | Passport, photos, KTP copy | 5-7 days |
| UK/Europe | Passport, photos, proof of Muslim faith | 3-5 days |
Getting pilgrims from point A to point B in Saudi Arabia requires planning. The country is vast, the holy cities are 450km apart, and group logistics multiply complexity. Our portal includes comprehensive ground transportation options.
Most Umrah journeys start at King Abdulaziz International Airport in Jeddah (JED) or Prince Mohammad bin Abdulaziz Airport in Medina (MED). We offer:
The connection between the two holy cities is a core part of any Umrah package. Options include:
Ziyarat (visits to historical and religious sites) are an important part of Umrah. We offer guided tours including:
Umrah pricing swings more dramatically than almost any other travel product. The difference between peak Ramadan rates and quiet off-season can be 3-4x. Understanding these patterns is essential for quoting accurately and managing client expectations.
Highest demand period. Hotels near Haram can be 3-4x normal rates. Book 4-6 months in advance. Last 10 days (Laylatul Qadr period) are most expensive. Expect to pay $300-800/night for mid-range hotels. Premium properties can exceed $1,500/night.
Families travel when children are off school. Rates are 1.5-2x normal. Availability can be tight for family rooms. Book 2-3 months ahead. Good balance of value and availability compared to Ramadan.
Comfortable weather, moderate demand. Rates are at or slightly above base levels. Good availability across all hotel tiers. Ideal for groups seeking value without sacrificing quality. 1-2 months advance booking usually sufficient.
Lowest rates of the year - 40-60% below peak. Excellent availability, last-minute bookings possible. Weather can be hot (especially September), but air-conditioned hotels and Harams make this manageable. Best for budget-conscious groups.
During Hajj (approximately 10 days around Dhul Hijjah 8-13), Umrah visas are generally not issued. Mecca hotels are fully blocked for Hajj pilgrims. Plan Umrah trips to avoid this period. Our portal automatically flags Hajj dates when you search.
The booking process is designed to handle both simple FIT bookings and complex group movements. Here's the step-by-step:
Submit your travel business credentials. For Umrah-specific access, we verify your experience with religious travel. Approval takes 24-48 hours. Once approved, you see wholesale rates immediately.
Enter travel dates and group size. Our system returns available hotels sorted by proximity to Haram. Filter by star rating, price range, amenities, or specific hotel names.
Select hotels for Mecca and Medina. Add transfers (airport, intercity). Include ziyarat tours if desired. The system calculates total package cost in real-time.
Enter lead passenger details initially. Full rooming list can be added later (up to 30 days before travel for most hotels). System confirms availability and pricing.
For individual bookings, pay in full. For groups, pay deposit (typically 30%). Confirmation is usually instant for hotels with live inventory. On-request properties confirm within 24-48 hours.
Submit passport copies and required documents through the portal. We coordinate with licensed operators for your pilgrims' nationalities. Track visa status in your dashboard.
Download hotel vouchers, transfer confirmations, and visa documents. All branded with your agency details (white-label). Pilgrims present vouchers at hotels and transfer points.
Let's talk actual economics. I know agents want to understand what they can realistically earn. Here's transparent breakdown based on typical scenarios:
| Package Type | Typical Wholesale | Typical Retail | Your Margin |
|---|---|---|---|
| Economy (10-day) | $1,400 | $1,800-2,000 | $400-600 (22-30%) |
| Standard (12-day) | $2,400 | $3,200-3,500 | $800-1,100 (25-32%) |
| Premium (14-day) | $5,000 | $6,500-7,500 | $1,500-2,500 (23-33%) |
| Ramadan Economy | $2,800 | $4,000-4,500 | $1,200-1,700 (30-38%) |
| Ramadan Premium | $8,000 | $11,000-13,000 | $3,000-5,000 (27-38%) |
Notice something? Ramadan margins tend to be higher in absolute terms and often in percentage too. The premium market pays better - clients spending $10,000+ on Umrah are less price-sensitive than budget travelers.
Groups multiply your earnings. A 40-person group booking at $700 margin per pilgrim generates $28,000 in gross profit. Even after accounting for your operational costs (staff time, marketing, customer service), the unit economics are compelling.
What does it cost to access our Umrah portal?
We earn our margin from the spread between supplier rates and what we charge you. Your markup on top is entirely your business.
There are several Umrah booking platforms out there. Some are run by large bed banks, others by specialist religious travel companies. Here's what differentiates our approach:
We're not a generic hotel booking site that happens to have Saudi hotels. Our team understands Umrah travel - the religious requirements, the seasonal patterns, the pilgrim expectations. When you call support, you talk to people who know the difference between Arafat and Mina.
We don't just aggregate everything available. We curate hotels based on actual agent feedback and pilgrim reviews. Properties that consistently disappoint get dropped. We'd rather have 200 reliable hotels than 500 inconsistent ones.
Rooming list management, deposit tracking, partial payments, name changes, room swaps - all the operational complexity of group travel is handled in the platform. No spreadsheets required.
The visa process is often the scariest part for agents new to Umrah. We handle the coordination with licensed operators. You submit documents, we manage the rest. One less thing to worry about.
Pilgrims don't have issues during business hours only. When a guest has a problem at 2am Mecca time, you need someone who can help. Our operations team is available around the clock during travel periods.
Vouchers, itineraries, confirmations - all branded with your agency name and logo. Your clients see you as the service provider. Our name stays invisible.
"We've done Umrah groups for 15 years. The portal simplified our operations significantly. Rooming list changes that used to take hours of phone calls now happen in minutes. And the rates are genuinely competitive."
"First time offering Umrah packages to our clients. The visa coordination alone made it worth it. I was nervous about the process, but the support team walked me through everything. Did 3 groups in my first year."
Join 500+ travel agents using our Umrah portal. Access 350+ hotels in Mecca and Medina, group booking tools, visa coordination, and comprehensive ground services.
Questions? Call us at +65-8948-0242 or email partners@dmcquote.com
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