B2B Shopping Tours & Retail Experiences

Our shopping guides assist clients with the entire tax refund process. In most destinations, tourists can claim VAT refunds on purchases above a minimum threshold (varies by country). We help identify tax-free eligible stores, ensure proper documentation is completed at point of purchase, guide clients through customs validation procedures at departure, and explain where to collect refunds. Countries like Singapore offer GST refunds on purchases over SGD 100, while UAE offers VAT refunds on purchases over AED 250. Keep all receipts and passport handy for the process.

We advise clients to check their airline baggage policies before extensive shopping. Most airlines allow 20-30kg checked baggage plus 7-10kg cabin baggage on economy class tickets. Our guides can recommend shipping services for oversized purchases or help arrange additional baggage purchases. Many malls offer delivery services to hotels or airports. We also suggest clients carry an empty foldable bag for shopping and save fragile items for cabin baggage. Remember that liquids and certain goods have cabin baggage restrictions.

Absolutely. In markets, souks, and certain retail environments where bargaining is customary, our expert guides provide active negotiation assistance. They understand local pricing customs and fair market values, help clients get authentic products at reasonable prices, and negotiate in local languages when needed. In fixed-price environments like malls and branded stores, they help clients access partnership discounts and promotional offers. Guides also advise on which items are worth negotiating and which stores have fixed pricing policies.

Our shopping tours only include authorized retailers and reputable markets known for authentic goods. Guides educate clients on verifying authenticity through official brand serial numbers, quality of materials and stitching, proper packaging and documentation, authorized dealer stamps, and warranty cards. For luxury items, we recommend shopping only at flagship stores, authorized boutiques, or established department stores. In markets selling replicas, guides clearly identify these and explain local laws regarding counterfeit purchases, which can result in confiscation at customs and legal penalties.

Major shopping destinations offer seasonal sales and festivals. Singapore hosts Great Singapore Sale (May-July) with discounts up to 70%. Dubai Shopping Festival (December-January) and Dubai Summer Surprises (June-August) feature mega deals. Hong Kong has winter sales (December-February) and summer sales (June-August). Bangkok shopping peaks during Amazing Thailand Grand Sale (June-August). Most destinations also have major discounts during Black Friday, year-end holidays, and Chinese New Year. However, our partnership discounts are available year-round, making any season advantageous for shopping tours.