Expert insights, industry trends, and practical guides for travel agents and destination management companies
I've worked with the same three DMCs for over six years. Here's why that matters more than you think—and how you…
I lost SGD 2,400 on a single booking because I chose the wrong channel. Here's the decision framework I use now so…
I signed a DMC contract without reading the fine print. Three months later, it cost me SGD 8,000 and nearly destroyed my…
The travel industry's tech landscape shifted more in the past three years than the previous decade. Here's what…
Artificial intelligence isn't coming to the travel industry—it's already here. And the agents who understand how…
The travel industry that came back after the pandemic isn't the same one that shut down. Here's what every B2B…
Sustainability isn't just a buzzword anymore—it's a deal-breaker. Here's what B2B agents need to offer or…
You've spent hours creating what you thought was the perfect travel package. Great hotels, amazing activities, competitive…
Most travel agents price their services wrong. They either leave money on the table or price themselves out of the market.…
Your customer just booked a five-night Singapore hotel. You made your margin. But you left SGD 800 on the table. Here's…
It's 11 PM. Your phone rings. A client wants to know why their hotel room doesn't have a bathtub when it clearly…
Your quotation lands in the customer's inbox. They read it for 30 seconds, then ghost you. Meanwhile, your competitor…